Banking and Finance Industry is very competitive. Customers are becoming impatient and loyalty for brands is decreasing. Slowly brands are realizing that they can no longer appear monolithic, imposing and they need to find new ways to engage customers to retain and build relationships.
Web in its new avatar (Social Media) facilitate interactive information sharing, interoperability, [...]
Posted on January 22nd, 2010 in Social Media
Posted on October 11th, 2009 in Social Media
During my random searches in Internet today, I came across Prof. Arindam chaudhuri blog on how Barak Obama’s healthcare reforms is getting protested by the American citizens. And this made me recall Barrack Obama Election Campaign, one of the best example which actually set very high benchmarks for politicians in particular and businesses in general [...]